QUALITY POLICY

At Karel Demir Tel San. Tic. Ltd. Şti., our Quality Policy is built upon the following principles:
Creating Environmental Awareness
  • Promoting environmental awareness among employees.
  • Encouraging the efficient use of natural resources.
  • Supporting recycling efforts and preserving resources for future generations.
Innovation and Sustainability
  • Operating with an innovative and value-adding approach.
  • Encouraging the use of new technologies to produce more at lower costs.
  • Implementing measures to reduce the consumption of electricity, fuel, water, and other natural resources.
Compliance with Regulations
  • Ensuring adherence to legal requirements for Quality Management Systems (QMS), Environmental Management (EMS), Information Security Management Systems (ISMS), and Occupational Health and Safety (OHS).
  • Keeping all legal obligations updated and monitored.
Customer Satisfaction and Excellence
  • Identifying and meeting customer needs and expectations with timely, high-quality and diverse products.
  • Planning and executing to maximize customer satisfaction.
Employee Engagement
  • Ensuring employees actively participate in maintaining quality.
  • Continuously improving processes and systems to deliver quality products.
Management Systems Effectiveness
  • Maintaining and enhancing the effectiveness of Quality, Environmental and Information Security Management Systems.
  • Identifying risks and opportunities related to the organization’s context to meet customer and stakeholder expectations.
Core Values and Principles
Adding Value for Customers
  • Exceeding customer expectations by delivering products and services that continuously create value.
  • Aiming to become a global leader in the sector through sustained customer satisfaction.
Achieving Through Employee Skills
  • Valuing and motivating employees to achieve corporate and personal goals.
  • Ensuring decisions are made inclusively with employee input.
Visionary Leadership
  • Demonstrating ethical, value-driven leadership that shapes the future and leads by example.
Leveraging Creativity and Innovation
  • Encouraging creativity among suppliers to achieve continuous improvement.
  • Partnering with stakeholders in research and development for new-generation products and technologies.
Developing Organizational Capabilities
  • Managing change effectively within and beyond organizational boundaries.
  • Monitoring and auditing systems and processes to ensure readiness for external evaluations.
Managing with Agility
  • Identifying opportunities and threats.
  • Responding efficiently to crises while reducing costs and enhancing competitiveness.
Achieving Excellence
  • Delivering sustainable, excellent results that meet both short- and long-term stakeholder needs.
  • Identifying and mitigating risks to acceptable levels.
Creating a Sustainable Future
  • Enhancing economic, environmental, and social conditions for surrounding communities.
  • Supporting clean energy and eco-friendly production methods.
  • Minimizing resource consumption and waste generation.
  • Contributing to social responsibility projects and non-governmental organizations to inspire future generations.

 

This policy reflects Karel Demir Tel’s commitment to excellence, sustainability, and innovation while fostering positive impacts on society and the environment.